Maison By Phan Privacy Policy
Privacy Policy – Maison By Phan
Welcome to Maison By Phan’s website (the “Site”). This Privacy Policy explains how Maison By Phan collects, uses, and shares information when you visit our Site or submit information related to our real estate and Realtor services, including buyer and seller representation.
Please read this Privacy Policy carefully before using the Site. We respect your privacy and are committed to protecting your personal information. The provisions of our Terms and Conditions apply to this Privacy Policy.
All references to “we,” “us,” “our,” or “Maison By Phan” refer to Maison By Phan. The terms “you,” “your,” or “user” refer to any visitor of the Site, including individuals who submit inquiries about real estate services.
If you have questions about this Privacy Policy, contact us at contact@maisonbyphan.com.
By accessing and using the Site, you agree to the terms of this Privacy Policy. Maison By Phan may update this Privacy Policy at its discretion. Please review it periodically for updates.
This Privacy Policy is intended to comply with the California Consumer Privacy Act (“CCPA”) and the California Privacy Rights Act (“CPRA”).
I. Information We Collect From You
Personal Information
“Personal information” includes information that identifies, relates to, describes, or could reasonably be linked to a consumer or household. This may include information you provide when you request Realtor services, submit a contact form, schedule a showing, or communicate with us.
We do not knowingly collect personal information from children under the age of 18. If you are under 18, please do not use the Site or submit information through it.
Categories of Personal Information We May Collect
Depending on how you interact with us, we may collect the following categories of personal information for business purposes:
Identifiers: Name, email address, phone number, mailing address, and IP address
California Customer Records: Name, address, phone number, and email address
Commercial Information: Information related to your real estate goals and transaction details (such as buying or selling preferences)
Internet Activity: Browsing activity and interactions with our Site
Geolocation Data: General location information based on device or internet connection
Audio/Visual Information: Photos, videos, or recordings that may be shared in connection with real estate services (for example, property photos or showing-related media)
Maison By Phan retains personal information only as long as necessary for business purposes, based on the type of information, the purpose for collection, and applicable legal requirements.
II. Information We Collect Automatically As You Use the Site
When you use the Site, certain information may be collected automatically, including usage and interaction data. This helps us improve the Site and understand how visitors engage with our content.
We may use cookies, web beacons, and similar tracking technologies, including:
Cookies: Small files stored on your browser to remember information about your visit
Web Beacons: Tools used to understand user behavior on the Site
Session Cookies: Temporary data erased when you close your browser
Navigational Data: Log files and server activity used for security and performance
We may also use third-party analytics tools, such as Google Analytics, to better understand website traffic and improve user experience.
III. How We Use or Share Your Information
We may use your personal information for business purposes related to providing Realtor services, including:
Responding to inquiries about buying or selling real estate
Scheduling consultations, showings, and property tours
Providing real estate services, market updates, and communication during a transaction
Improving our Site, services, and customer experience
Complying with legal obligations and professional requirements
Protecting our rights, safety, and business operations
Working with vendors who assist with business operations (such as website hosting, analytics, customer service tools, or marketing platforms)
We may share personal information with service providers who support our business operations. These vendors may only use the information as necessary to perform services on our behalf.
IV. Sale of Personal Information
You may have the right to opt out of the “sale” or “sharing” of personal information as defined under California law, which may include sharing certain information for targeted advertising.
To opt out, please email us at contact@maisonbyphan.com.
V. Consumer Rights (CCPA/CPRA)
If you are a California resident, you may have certain rights regarding your personal information, including:
Right to Know/Access: Request information about the personal information we collect and how we use it
Right to Correct: Request correction of inaccurate personal information
Right to Delete: Request deletion of personal information, subject to legal exceptions
Right to Opt Out: Opt out of the sale or sharing of personal information
Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights
To exercise these rights, contact us at contact@maisonbyphan.com.
VI. Storing and Protecting Your Information
We use commercially reasonable safeguards designed to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
We retain personal information only as long as necessary to provide services and comply with legal obligations.
VII. Government Requests
If we receive a government or legal request for information, we will take reasonable steps to protect your privacy and only provide information when legally required.
VIII. Third-Party Practices
The Site may use third-party tools and services. Maison By Phan is not responsible for the privacy practices of third parties. We encourage you to review third-party privacy policies before providing information through their platforms.
IX. Text Messaging Policy
By submitting your phone number through the Site, you consent to receive text messages from Maison By Phan related to real estate services, such as appointment confirmations, property updates, and communication related to your inquiry.
You may opt out at any time by replying STOP.
X. Changes to This Privacy Policy
Maison By Phan may update this Privacy Policy at any time. Your continued use of the Site after changes are posted constitutes acceptance of the updated Privacy Policy.
XI. Questions and Contact Information
If you have questions or comments regarding this Privacy Policy, please contact us at:
contact@maisonbyphan.com